Return Policy

Dudubags wants you to be completely satisfied with your purchases on this website. If, for any reason, you are not satisfied with your order, you may return any UNUSED products within thirty (30) days from the date of delivery. Before sending any products back, please make sure that all the following conditions have been met.

The product you wish to return:

- Can be sent back only after you have first fill in the return practice. You have to login and then click on Manage returns; if you are not a registered user fill the form at this link;

- Must be unused, unworn and in the same condition in which it was received;

- Must have all labels and tags still attached and intact;

- Must be returned complete with all parts and accessories;

- Must be sent in its original packaging;

- Must be shipped back to our warehouse within fourteen (14) days from the date of request the return of your merchandise;

- Must be sent in one single shipment; products that belong to the same order must be returned together.

If all of these conditions are met, dudubags will refund the value of the returned product(s) minus any original shipping costs. We will not issue any refunds for returns that do not satisfy all the conditions indicated above. If you are not entitled to a refund, within seven (7) days of notification you may request that the merchandise be returned to you at your own expense, and in the condition in which it was received by the dudubags warehouse.

If you do not request the return of your merchandise within the thirty (30) day period, you authorize dudubags and any of its affiliates or agents to dispose of the merchandise as it sees fit.

REFUND POLICY

Refunds are processed within approximately seven (7) business days of our receipt of your merchandise. Your refund will be credited to the same card used to make the original purchase. Depending on the refund policy of the credit card, your account should be credited within one or two billing cycles from the date of return, or two months for payments made by debit card. To avoid interest charges to your account, please make sure that the credit date coincides with the original debit date. PRODUCTS DESIGNATED AS NONRETURNABLE CANNOT BE REFUNDED.

COURIER

You can ship your return by courier or by other tracked shipping. You must send the return at your expense, using the courier of your choice. We are not responsible for any loss or damage to returns that you ship.

EXCHANGES

WE OFFER NO EXCHANGES ON MERCHANDISE BOUGHT ON THE DUDUBAGS.COM WEBSITE.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

DUDUBAGS MAKES NO EXPRESS OR IMPLIED DECLARATION OR WARRANTY OF ANY KIND AS TO THE PRODUCTS INCLUDED ON THE WEBSITE, NOR TO THE MERCHANDISE BEING SOLD. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, DUDUBAGS DISCLAIMS ALL EXPRESS OR IMPLIED WARRANTIES. THIS INCLUDES (BUT IS NOT LIMITED TO) IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR SPECIFIC PURPOSE AND NON-INFRINGEMENT. THERE ARE NO EXPRESS OR IMPLIED WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION OF THE MERCHANDISE CONTAINED IN THE DUDUBAGS ORDER CONFIRMATION. DUDUBAGS WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE WEBSITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.

FORCE MAJEURE

Dudubags not be liable for any delay or failure in performance caused by circumstances beyond its reasonable control.

500 stores

Store locator

Customer care

Fast shipping